1 Feb 2020

• Support for running paid events in 32 countries
• Charge for tickets using the currency you prefer, with more than 100 currencies supported
• Choose whether each ticket type you offer should attract sales tax
• Attach a PDF tax invoice directly to the sale confirmation emails your customers will receive

7 Dec 2019

• Try a demo before you set up your own organisation, or use the demo at any time to experiment with features and settings
• Preview the ticket sales page for your new event before making it live
• Change the primary contact person for your organisation
• Improved experience for uploading an event image
• The event subtitle is now available to be inserted into your email templates

1 May 2019

• Event sales pages now include advanced metadata that search engines can use to display rich results
• Attendees can save their digital tickets to the Google Pay app
• When attendee details are collected at checkout, these automatically become the default order contact details as well
• View a real-time feed of attendee check-ins

10 Mar 2019

• Sell tickets on your own web domain by creating a brand with a custom domain name
• Customize the content and appearance of the emails sent to attendees
• Customize the appearance of the digital tickets generated for Apple Wallet
• The onboarding experience for new users has been streamlined, in response to feedback
• When managing events, you can filter your event list by brand
• Events can have a subtitle, which will appear in smaller text below the title
• If you have multiple payment destinations connected, you can nominate one as the 'default' for new events

1 Feb 2019

• Self sign-up is now available
• Beta participation is no longer invite-only
• Create unlimited organisations
• When creating a new event, you can now reuse the sales URL from a past event
• The Smart Link Generator lets you include ticket type and quantity, so you can pre-select certain tickets and send your customer straight to the checkout stage
• If you have multiple brands, you can nominate the 'default' brand for new events
• The event dashboard shows clearer status information, and highlights if there's a problem with your event
• The event dashboard makes it easier to see the total number of tickets remaining
• Improved support for long ticket type names
• Management screens are now more mobile-friendly

7 Jan 2019

• The new Attendees screen allows you to search and sort your ticket holders, and quickly perform actions such as 'Check In'
• Create new brands and modify the appearance of your brands (including custom logos, backgrounds and color schemes)
• Connect multiple Stripe accounts, and specify which one to use for each event (so, for example, you could send revenue from a special event to a different bank account)
• An improved experience for creating and publishing new events
• Generate smart links that pre-fill attendee details for your customers when using an email marketing tool
• Manage ticket types and seating capacity more easily
• When setting ticket prices, see an instant estimate of the Promptside service fee that will apply, and the amount you'll receive
• Event managers can see extra information about each order, including the Promptside service fee that was deducted

22 Oct 2018

• Invite other users to manage events in your organisation
• Manage and revoke user access
• Review history of emails sent to your customers
• See if an outgoing email could not be delivered, with the option to edit the email address and re-send
• View and edit the name and email settings associated with your brand(s)
• All email templates have been redesigned and improved
• Manually mark an unpaid order as paid (eg. because the customer paid offline)
• Manually add a credit card payment to an existing order
• See additional details about the payment associated with an order
• See additional details about cancelled orders, including the cancellation date
• Choose to refund an order without invalidating its tickets
• Edit the name and organisation associated with an order
• Set a registration deadline for your event (when ticket sales will automatically close)
• Add a marketing URL for your event (an external website link shown to customers)
• Your brand logo is now included in customer invoices
• Search engines are requested not to index the registration page for events that have closed

4 Sep 2018

• Significant improvements to the user interface and site navigation
• Set a time zone for each event, and a personal default time zone
• See additional details, such as unallocated ticket count, in the downloadable reports
• A raft of internal improvements

14 May 2018

• If you have multiple brands associated with your organisation, you can nominate which brand to use for each event
• Improved experience for choosing an event URL when creating a new event
• Upload a custom event promo image
• Log in directly from the promptside.io home page
• If you manage events for multiple organisations, easily switch between them

25 Apr 2018

This release adds a number of important tax and compliance features, along with UX improvements for the event organiser.

• Edit the tax settings for your organisation, including tax registration ID and legal name
• Option to include your organisation's address on invoices issued to attendees
• Choose to add sales tax automatically on top of advertised ticket prices, or treat ticket prices as ‘tax-inclusive’
• Include a tax invoice link in sale confirmation emails
• The checkout now explicitly shows the purchaser the amount of tax included in their order
• Dashboards and reports clearly indicate whether sales figures are tax-inclusive or not
• The sales report shows the service fees paid on each order
• The nominated contact person for your organisation will automatically receive a monthly invoice summarising any promptside.io service fees that were deducted from ticket sales, itemised by event
• Access the history of monthly service fee invoices for your organisation
• See the details of your connected Stripe account on the Organisation Settings screen

20 Jan 2018

• Attendees can download a calendar event for the session they are attending
• Ticket email includes an ICS attachment for easy ‘Add to calendar’ functionality
• Improvements to Ticket Type editing screen

1 Dec 2017

• Customers can download a PDF receipt or tax invoice for their ticket order
• Improved rich-text editing experience
• Payments now include event metadata that you can see from your Stripe dashboard and in Stripe reports

4 Aug 2017

This major update incorporates a visual redesign, new features, and many behind-the-scenes improvements.

• Significant overhaul of system architecture
• A completely new checkout flow designed to be fast, modern and customer-friendly
• Support for multiple seating sections
• Support for ticket price groups
• See capacity breakdown by section on event dashboard
• Option to require attendee names upfront before purchase
• Support for Google Analytics Ecommerce features
• Integrated Facebook analytics and Facebook conversion tracking
• Check out with Microsoft Wallet in the Edge browser
• Order form fields can be pre-populated using smart URLs sent from your mailing list tool
• Events can be deleted if they haven't received any orders
• A sophisticated identity management system, which will enable future features

23 Jan 2017

• Improved order management UI
• Quickly look up a customer's details by ticket number or sale reference
• Internal improvements

30 Nov 2016

• Check in attendees to register their attendance
• Browser-based and iOS app code entry options
• Event managers can re-allocate a ticket and undo check-ins, even during the event
• Reporting improvements

30 Oct 2016

• Issue digital tickets containing a QR code which can be scanned for entry
• Issue digital tickets which support Apple Wallet
• Improvements to the capture of ticket holder details, in response to feedback

12 Oct 2016

The first public release of Promptside went live today. Features include:

• Multi-tenant
• White labelled sales interface
• Custom domain support
• Responsive checkout
• Stripe integration
• Event dashboard
• Attendee and sale reporting
• Support for multiple ticket types
• Support for restricted ticket types that require an offer code
• Support for fixed quantity rules (group/table orders)
• Check out with Apple Pay in Safari
• Support for PaymentRequest API (Chrome beta)
• Integrated Google Analytics